Renew plan

[MelanieNaz]

2 hours to negotiate a new plan. What has thet kind of time. So fed up

**Labels Added**

[RogersMaude]

Good day @MelanieNaz,

Thank you for posting about your recent situation! 

I can certainly imagine how frustrating it must be to spend longer than expected over the phone.

I hope you were able to get all your concerns addressed. Let us know if you require further assistance.

Thanks!

RogersMaude