Adding Rogers e-mail to Microsoft Surface Tablet

[mjlittle]

Hello:

I am trying to add my rogers.com email to my Microsoft Surface Tablet.  It's an older one so only has Windows 10.  I added my email account so it shows up in the left panel of the screen.  When I try to sync, I get a message asking me to check the password, which I did and it is correct.  It also says to give the account permission to sync to this device, which I do not know how to do?

Thanks

Mike

***Added Labels***

[RogersCorey]

Greetings @mjlittle!

Please have a look at this link for further instructions: Resolve sync issues in Mail and Calendar apps in Windows 10 - Microsoft Support 

If this is unsuccessful, please let us know. 

Regards,

RogersCorey

[mjlittle · Accepted solution]

Hi Corey:

I tried all of this process, unfortunately I was still unsuccessful at adding the Rogers email to the tablet.  I am able to access it through Rogers Yahoo using the Mail icon so I will just do this instead of spending hours trying to sort this otherwise.  Thanks for your help!  Mike

[RogersJo]

Good Day @mjlittle! 

Yikes! I'm saddened to hear that the process didn't pan out. We're elated to hear that you were able to find an alternative. 👌

In the event that you require any further assistance, by all means, feel free to post another question/concern and we'd be more than happy to assist you further.

Regards,

RogersJo