3 weeks ago - last edited 3 weeks ago by RogersJo
I am unable to access the MyRogers website for apple watch to unlink an old apple watch. I keep getting a triangle with an exclamation mark in it when I select Manage Rogers Account
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3 weeks ago
Good afternoon @budmd!
Have you tried clearing your browser's cookies/cache/history before logging into MyRogers?
Regards,
RogersCorey
3 weeks ago
2 weeks ago
2 weeks ago
Hi @RogersJermaine I am getting stuck at step two, where It isn’t showing me the sign in screen, it is only showing me a triangle with an exclamation mark in it
2 weeks ago
Hi @budmd,
That is strange. We do apologize for any inconvenience with you not being able to get this completed. If you can, please feel free to send us a private message to @CommunityHelps so we can assist you further. For more information on how our private messaging system works, please check out our blog.
Regards
RogersJermaine
a week ago
I am in the same boat. I just got a new apple watch and want to unpair the old watch from the cellular plan so I can pair my new watch.
When I click the information button for my Rogers account through the watch app then click "manage Rogers account" it shows an exclamation mark in a triangle and I cannot go any further. I have tried restarting both watch and phone with no luck. As a result, I have not set up my new watch as I cannot undo my old watch - help!
a week ago
Did you get this sorted? I am having the exact same problem