hello,I cannot view my bill in the MyRogers app on my android but I can on my old IOS device. On the android it says "Billing details are not available for this account. Only those who manages your telecommunications service can view this information...
Anyone else having this issue? I used to successfully use the Speed Test feature on the MyRogers app, and for the past 2 weeks it keeps Failing.I tried clearing the app cache as well as uninstalling and reinstalling the updates (as you can not delete...
Hey there, I'm a fairly new subscriber to IgniteTV. We have two boxes at home and the service is working great. I've also managed to install the IgniteTV mobile app on my phone (Samsung S10+) and it also works fine. However, I'm having an issue i...
why after being forced to sign up and use the rogers app. And all the hours spent on the phone to stop spam emails from rogers. Why now all of a sudden do i start getting my bill emailed to me?Make up your mind. Never received a bill via email before...
I had my Ignite Internet/TV installed yesterday and when I opened the Ignite WiFi app I notice some devices listed that don't belong to me. Looks like they gave me a used modem and they did not factory reset it. I told the technician that the devices...
I would like to watch Ignite TV on my tablet since it has a bigger screen than my cell phone. I am connected to mobile data and the Ignite TV app work on the phone, but if I enable the phone as a hot spot and then connect the tablet to it, I discove...
Hi there, I am unable to Log into My Rogers App on my IPhone. It lets me log in when I google my Rogers.com. Help with logging into my Rogers app. It lets me type in my username and password and the sign in button is red but does nothing when I hit i...
Play Google says login to Google to update My Rogers app. I did. Asks again login to Google. I am. What's the problem? ***Edited Labels***
My children have downloaded VPN. So when I pause their devices on their profiles at set different times. They can still access the internet. How do you block VPN. Shouldn’t my commands take over theirs?
What will the cost of TUBI TV be per month beginning July? How do I signup? Thanks.
Very user friendly but. Sometimes it doesnt always show my my user details right away. But doesnt take long usually. Also I'd like to see the full details like each individual dollar that's charged against so I can add it up myself. But all in all ...
They need to change the layout of the data usage. The 24hr view graph has no real meaning when it doesnt fell you how many GB of data each device has used in the last 24hrs etc. And then having to count the dots from the left to see what time the dev...
Am not able to sign into the Roger's App at this has been going on for about a week. Any reason why it isn't working ***Edited Labels***
A couple months ago I switched to an Infinite unlimited plan, with 10+10GB max data. First the MyRogers app shows usage of 8GB out of 10GB max data so I will quickly lose after agreeing to upgrade from a 13gb plan to 20, yet now I get 10. Then they a...
You can sign in and it seems to load a page and then it goes blank and reloads goes blank...rinse and repeat. At least on my end. Using FFox 73.0.1. ***Added Labels***
This is something that just started happening to me about a week ago. I can view games on both my iPhone and iPad using the NHL app with no issues. But when I try to cast it to my TV (Vizio P55-C1) it will frequently cast from the very start of strea...
Why Rogers app. does not support my Samsung Tab 6? *Added Labels*
The smart home app. on my 3year old phone was working fine until last week. Now when I try to open it I get a message that the app. is no longer compatible with my phone. *** Edited Labels/Title ***
I would like to know if I need to talk to a live agent to upgrade my iPhone 7 Plus to a iPhone 8+? **Labels Added**
Not sure if this is currently being worked on or not but it sure is annoying. I currently have a plan which includes 1GB of data but also comes with a few GB’s of bonus data. In the Data Management screen I am unable to control the bonus data and am ...
