I am constantly having to log back into my Ignite TV App. I am using the same iPad and in the same location, however 2-3 times a week when I open my iPad, I find myself logged out of the App. How can I just stay logged on? ***Edited Labels***
I've been trying to get into the app for 2 days and it's not responding. Are you having issues with it or is it just me? **Labels Added**
Been trying to sign in to home connect app for days. Called tech support many times. Every time I type in my Roger’s credentials on home connect app it just loops back to the sign in screen as if I had never tried logging in at all. No error message ...
I have 3 accounts under the same login, but I can't switch among them in the app. When I logged in after a while, it asked me which account to select, but when inside, there's no UI to switch to another one. Tried to Sign Out. But when I click "Sign ...
Click sign in then I get a white screen and won’t let me log in ***Edited Labels***
Just switched to Rogers this holiday and every time I am wanting to watch a local hockey game on Sportsnet now on data (5G), it says regional restrictions apply....this is never an issue when I am connected to Wi-Fi or on data through my previous car...
We just recently switch over to rogers home services from Telus. We were told we needed the homeconnect App to setup our services. Downloaded the app, tried to login and continue to get the login loop. I've tried uninstalling, delete cache/data and w...
For years Rogers was behind the times on streaming using an app. Not to say you didn't have one it was outdated before you launched it. I have recently become a customer again and I was pleasantly surprised to find out you updated your app it's of de...
I set my Smart Home app to remember my credentials and allow for thumb authentication. I regularly have to enter my username and password and it is aggravating when arriving home to shut off the alarm. Please help! *** Edited Labels ***
Hi,I have been a Roger’s mobile member for many years. I recently purchased ignite internet, and am scheduled to have it set up on May 2. I downloaded the ignite app to try to log in and get things ready, but it won’t let me log in with my Rogers cre...
I bought the Rogers self install modem, and upon downloading the app it keeps on redirecting me to the website over and over. Is this an issue with me alone or other users too? Devs should be on this matter. **Labels Added**
Do I need separate apps to view tsn and sportsnet content? Why can’t I see these (and many other) channels in the igniteTV app? ***Edited Labels***
A few months ago, we were having severe connectivity issues with our home internet. A technician came in and replaced the router, which fixed the original problem, but ever since then, the HomeConnect app has not worked properly. We've tried to get h...
I'm unable to manage by Ignite TV package and/or change my Flex channels. The "Manage" TV link is just redirecting back to the Rogers home page. Is anybody else having this issue? **Labels Added**
I have contacted Rogers on this issue and to no avail. It was working about two months ago and I have had nothing but issues since. I would really appreciate it if someone would contact me and rectify this. ***Added Labels***
I have home connect app. Added all my devices . How do I view which apps and sites have been used from those devices in home connect.I do see usage page for each device . It shows the chart of duration of the device , but doesn’t provide any details ...
It randomly stopped working about 2 months ago. I can't figure it out....because i litterally have tried everything. Spent hours on the internet searching for answers, tried each and every suggestion (you name it....i probably tried it). Only thi...
Sorry, we can't retrieve youraccount information here. Pleasego to rogers.com to sign in , this message shows up everything I try to use the app **Labels Added**
Anyone having this issue? Rogers had replaced my router but some apps don't work on WiFi but work on mobile. They worked fine like 3 weeks ago. **Labels Added**
I had about 8 pop ups today at once of devices accessing my wifi. I paused them all (I can tell they are not mine ie. one was a smart doorbell). I changed my password and just got another one. What is happening and how can I make sure my connection i...