There was a problem with back orders and nothing was happening with them so Corey had cancelled the orders last week. The problem now is I am attempting to do a phone upgrade and am getting an error message ........Upgrade pending...It looks like you...
I have spent over 8 hours trying to get roger’s to change my delivery address and they have not: Now it is on fed ex and getting them to call fed ex seems nearly impossible. At this point whoever gets it might as well just return it and send it back ...
I upgraded my iPhone 13 to a iPhone 15 pro.When I returned the iPhone 13 I forgot to do a factory reset. A few days later I received an email telling me to provide my phone unlock code or my Apple ID. I replyed with both. Now 2 months later I receive...
I ordered a iPhone 14 Plus128gb midnight few days ago but it is in backorder status. I checked my order status but there was no estimated time. Is there any way to check the timeline? ***Edited Labels***
At this point, I'm looking at Bell. First, I wish to use outlook 365 for my email client on my computer. After over a year they're now saying "no problem". (That was a month ago). Still not fixed. Second, I have a new (purchased from rogers cellp...
I have had multiple interaction with Rogers Retail Store and Technical support(including manager escalation) but after 6 visit to the store and 5 phone call with technical support it is not resolved. Both of them are just passing the ball to each oth...
I am a Roger’s customer and I have had my device insured with likewize protection. I claimed from my broken device and followed the procedure as described by likewize protection. I received a new device and returned my previous one. However, they cha...
I lost my phone on 26th of December and went to Rogers retail store to file a service request.I explained them the whole issue. And what happened next is that the claim was rejected after a day without any solid basis of rejection.Basis of rejection ...
Trying to upgrade iPhone & plan for well over 2 months. Escalated issue twice to Office of the President since Feb. 1/24. Rogers agents promised someone will call back in 3-5 days. It's already been two weeks and still no calls from Rogers. How long ...
Hi all, dont know if this is the right place to post this question or not, but I really need help. I have premium device protection from likewize and I lost my phone about a week back. I put in a request for lost phone but my claim was denied. From t...
This is absolutely unacceptable. I explained my problem at least 3 times in a week, spending 1 to 2 hours on the phone each time.I have 3 separate case numbers. And especially the Technical service representative, whom I talked yesterday, said he was...
Do not end/return/upgrade your Upfront Edge plan on the website. I did. Got the new phone but have received the run around and horrible solution options to return the phone.I’ve spent hours on the phone, going to a store, hours on the phone again, on...
Hi!I signed up this evening for 4 new phone lines. 3 are with physical SIM cards, and 1 is an esim.My account page shows that the esim is active, but only 2 of the physical SIM cards have been ordered. I have 4 temp phone numbers.The person on the ph...
I had received a call from Rogers win back team +1 (833) 292-4255 on March 16, 2024 and on a follow up call from them on March 19th I accepted the offer for a 2 year plan with new device, iPhone 15 & some 1 time credit. Rogers win back team performed...
The website clearly states we supply courtesy phones while yours is being repaired. But when you talk to any Rogers store or worker they say they don't do loaners or courtesy phones. So ppl are expected to buy a new phone or go completely without whi...
Every time I try to make a claim thought the premium device protection Likewize this comes up. Every computer and browser has the same result. I went to apple store to get my phone fixed and they said that because the protection is though rogers, rog...
The insurance company contracted by Rogers is utterly useless. They are unprofessional, lie and do not work at resolving any sort of issue. I has my phone stolen on December 29, 2022. Stolen from my table while out. the venue, and the company i wa...
Hi my Name is Leo and I had bought two brand new Iphone 14 Pro devices last year. One of my devices was a iPhone 14 Pro Purple with 128gb, the other was a 2nd line Iphone 14 Pro Gold with 256gb. The promotional offer at the time was get 1$ Device pro...
The company Rogers is partnered with for device protection, Likewize, is a scam operation. I received a new phone from them in early January, and immediately returned my damaged device. A month later, I was charged $900. When I called them, I was ...
Want to see if I can get a new phone ***Edited Labels***