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Forum Posts

Oct 25, 2023 Rogers service out for hours

I tried calling Rogers Technical support last night Oct 25, 2023 to report TV trouble and could not even get to report it because the phone recording said that due to increased volume my calls could not even be answered! I was left without service fo...

socagirl2 by I'm here a lot
  • 4560 Views
  • 9 replies
  • 1 likes

Resolved! KTLA frequent Audio glitches - Legacy TV

I noticed yesterday that KTLA (ch. 572, Digital Legacy TV) is having frequent Audio glitches that last between 1-5 seconds each, and can block out complete words that make things harder to follow.There can be multiple concecutive glitches, or one gli...

mebe by I'm a trusted contributor
  • 877 Views
  • 4 replies
  • 0 likes

NextBox Trade In Credit

Just had change from NextBox to new system. Technician says there was a rebate on the NextBox. However, at the store, they said there was no such thing avaible.  Somebody make up their minds.  I left the NextBox and accesories at the store since you ...

xmas by I've been around
  • 518 Views
  • 1 replies
  • 0 likes

Long process to add channel

How long and how many customer service employees does it take to add a channel?   Rogers: Hi, my name is x from Rogers in Charlottetown. Thank you for taking the time to connect with us, how are you doing today?   Customer: Hello. Please add a and b ...

Rogers Subcontractor Management

Rogers needs to take a more proactive role in ensuring their subcontractors which are contracted to do burials for residential services do so in a timely manner. I have waited since last October to have an exterior coax cable buried below ground to m...

Jeff96 by I've been here awhile
  • 1509 Views
  • 2 replies
  • 0 likes