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Rogers Upload Increase

Looks like Rogers has filed increased speeds for the TPIAs.     https://www.dslreports.com/forum/r33789702-Rogers-Upload-Increase   Wonder how Rogers is going to do that when it can't provide the advertised (read contract) speeds for its own customer...

Datalink by Resident Expert
  • 1478 Views
  • 9 replies
  • 3 likes

Resolved! How do I disable WPS in Ignite modem?

So, WPS is a security risk. Does anyone know where the option to disable it is in the settings? Tech support says you can't disable it, but I am not sure that is true.       ***Edited Labels***

Shadowbeam by I've been here awhile
  • 103 Views
  • 3 replies
  • 0 likes

What are Rogers IPv6 settings for Unifi Routers?

Tomorrow I am moving from regular cable to Ignite and I will be switching from a Hitron CGN3 gateway to a new gateway from Rogers. I want to run the gateway in bridge mode.  My modem is a Unifi USG3.  I am not currently using IPv6 on my Unifi USG3. M...

wayner92 by I'm a reliable contributor
  • 85 Views
  • 4 replies
  • 0 likes

Where can I go to get help with my Rogers/Yahoo email addresses

I have 7 rogers/yahoo email addresses but when I try and sign in to make changes, I am blocked with a "Secure Your Account" message which requires the phone number of a smart phone capable of receiving SMS messages. I do not own such a phone.  How ca...

i75Dave by I plan to stick around
  • 467 Views
  • 14 replies
  • 0 likes

Resolved! Can't create App password

When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...

eltbrown by I've been here awhile
  • 81321 Views
  • 413 replies
  • 20 likes

Quarantining "verification" emails from Gamefound.com

Rogers appears  to be quarantining "verification" emails from Gamefound.com, so I cannot get into my account at Gamefound. Gamefound is a miniatures company that I have purchased from before but now they require me to change my password - unfortunate...

Rogers Yahoo Email - emails not coming through

I'm receiving some emails with attachments and others with attachments aren't coming through.  The file size isn't large, so don't think it's that.  Previously the same person has sent me emails and they came through with attachments even.  Nothing i...

mstorie by I've been around
  • 56 Views
  • 1 replies
  • 0 likes

Moving from legacy cable/internet to Ignite - questions

Due to the phase out of older cable boxes I am finally making the plunge to Ignite TV.  My understanding is that the internet service doesn't really change but I will need a new Rogers gateway.  I am currently on Ignite 500 internet with a Hitron CGN...

wayner92 by I'm a reliable contributor
  • 307 Views
  • 12 replies
  • 0 likes

Blink Sync Module 2 not connecting

Hi, We have Rogers Internet with the Hitron modem  CGN3. Few days back suddenly our Blink cameras that were using the Rogers WiFi network stopped working. We tried to troubleshoot with the Blink support and found out that the Rogers Internet is block...

WestendB by I've been around
  • 528 Views
  • 7 replies
  • 0 likes

email security question

I have been trying to reset my mail password and the security question answer is not working how do I fix this   *Added Labels*

kitkat447 by I've been here awhile
  • 47 Views
  • 1 replies
  • 0 likes

Many Disconnects

The location should be ALL as all services are being affected, when my modem disconnects I lose it all. Not sure what is going on but I am getting a lot of disconnects lately and according to Rogers, there are no problems in your area. If this is tru...

EdH by I plan to stick around
  • 188 Views
  • 4 replies
  • 0 likes

Regarding my internet ticket

This is the most underly anoying thing ever. It takes 4 days?? For my wifi to he requested and take a ticket? I wanted internet for my new appartmenet but now im stuck reading books and struggling to not blow through my data. If anyone has any help r...

Koryadlam by I've been around
  • 82 Views
  • 1 replies
  • 0 likes

Resolved! Massive Ping Spikes

I am on Rogers Ignite 1.5 Gbps. Richmond Hill area.   Issue: Massive ping spikes (spikes up to 2000+ ms) once every minute or so, online games are completely unplayable, freezes (due to massive lag) during that couple seconds.   Same for Wired and Wi...

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Techinical support

After almost six months with Rogers, all of a sudden, ten days ago my laptop didn't connect to the wi-fi, it was showing 27 wi-fi in the neighboud but mine. Called Rogers, after several tentatives to solve the problem on the phone, finally after a we...

Giorgio123 by I've been here awhile
  • 209 Views
  • 5 replies
  • 0 likes

Why can't Rogers ever solve any issues?

It's a hard pill to swallow when you've been dealing with the same problems with Rogers for over a decade with a ton of work/troubleshooting done yourself, and no resolutions. I'm starting to think Rogers just counts on people to give up and accept t...

bigdee2015 by I plan to stick around
  • 527 Views
  • 6 replies
  • 1 likes

No wifi, cable or home phone for 11 days

We have been waiting for Rogers to fix this provision ing situation for 11 days. How long do they expect us to wait. Very disappointing with any services I have received. Perhaps it’s time to move to Bell?       ***Edited Labels***

FloryH by I've been around
  • 106 Views
  • 1 replies
  • 0 likes

Large number of short duration disconnections

Over the past few days, I've noticed a lot of interruptions to our internet connection. I started using Net Uptime Monitor to try to diagnose the situation. Over the past day or so, it has recorded 74 disconnections from the internet.   -------------...

Resolved! Forgotten Email Reset Security Question

I have forgotten my email password and trying to reset it, but I also have forgotten the answer to the security question. Is there a way to reset or get this? I no longer have a Rogers account but have recently moved my emails under my niece's accoun...

lrdawson by I've been around
  • 1376 Views
  • 2 replies
  • 0 likes

How can I change assigned Public IP address

I'm using Ignite WiFi Gateway modem. I found that my current public Ip address is blocked by china firewall. so that I can not reach many chinese website. Is there a way to change my public ip?     ***Edited Labels***

yuanw by I'm here a lot
  • 356 Views
  • 9 replies
  • 0 likes