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Internet Service Interruption

I set up my Rogers internet on July 7th and have not had stable connection since installation - internet would keep dropping and come back up. I've already called tech support multiple times and have had 3 visits from Rogers technicians (first one by...

AnnoyedUser by I've been here awhile
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OFDMA power level too high 57 or normal?

Cable ModemHW Version: 10Vendor: ARRIS Group, Inc.BOOT Version: 4.2.28.668728Core Version: dunfellModel: TG4482AProduct Type: XB7Flash Part: 4857 MBDownload Version: 7.3.1.0.65 System Software VersioneMTA & DOCSIS Software Version: 7.3.1.0.65 Softwar...

amd7674 by I plan to stick around
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  • 23 replies
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What is the static IPV6 address?

I have a static IP for a Rogers business internet connection, I know the static ipv4 address, but does that also mean I get a static ipv6 address? if so, how do I find out the static ipv6 address?     ***Added Labels***

icedroit by I plan to stick around
  • 1876 Views
  • 3 replies
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Constant outages.

I just lost my online job thanks to Rogers internet. I'm switching internet services to Starlink, screw this nonsense.   ***Edited Labels***

Dnas by I've been around
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  • 1 replies
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Lorex Camera System

Lorex camera system D871A8 not showing on list of devices when trying to port forwardingDevice does show up when logging in to modem at 10.0.0.1 but cannot do port forwarding here       ***Edited Labels***

lorex by I've been around
  • 587 Views
  • 1 replies
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Wired Connection OS Ubuntu

Some sites, for example GitHub, are unreachable throw the wired connection. OS Ubuntu 22.04.         ***Edited Labels***

Andrey_ by I've been here awhile
  • 656 Views
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Resolved! 1.5 GB Network Map

Anyone know when the 1.5GB + network map will become public ? I live in Saint John NB and would love to know when the enhanced service will roll out in my area, after a few phone calls and enquires no one seems to know or be able to tell me what area...

technerd by I plan to stick around
  • 2003 Views
  • 1 replies
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FQDN and Arris TG4482A / XB7 Modem

I have used the fixed fully-qualified domain name feature that only Rogers offers for many years so I can access devices in my home without having to use DDNS. But I recently changed from a Hitron cable modem to the Arris TG4482A / XB7 which has the ...

MitchellS by I'm here a lot
  • 5004 Views
  • 7 replies
  • 1 likes

Why does Rogers go re-setting my gateway without permission?

ignite internet.   lost connection.  once i get it back up, get this email:   From: Rogers <no-reply@rci.rogers.com>Sent: August 16, 2022 9:39 AMTo: ***@***.comSubject: Ignite WiFi Hub - Your Ignite WiFi Gateway has been reset   support's response: 1...

darthwolf by I'm here a lot
  • 2872 Views
  • 11 replies
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Are these signal levels okay? My modem reboots daily

Do these values look right?   From what I have read the SNR should be 36-40,  https://communityforums.rogers.com/t5/Ignite-TV/Ideal-Signal-levels-for-Ignite-TV/m-p/460131/highlight/true#M6555  HW Version: 2.0Vendor: TechnicolorBOOT Version: S1TC-3.63...

Robert85 by I plan to stick around
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  • 2 replies
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CODA 4582U in bridge mode - can't access at 192.168.100.1

Been running the device in bridge mode for quite some time now and was able to access it just fine at the 192.168.100.1 address to check logs.  LAN is 192.168.1.0/24.  Running pfSense and no changes have been made in months but all of a sudden a few ...

iPhoneFan by I plan to stick around
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  • 76 replies
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Can we replace our Rogers modem with an Amazon Eero?

Amazon is saying that all Canadian ISPs are compatible with using an Eero in place of the ISP modem.  Does anyone have experience with this?  Any drawbacks?   https://support.eero.com/hc/en-us/articles/207926293-Can-I-use-eero-with-my-current-ISP-   ...

Lyphe416 by I plan to stick around
  • 1351 Views
  • 2 replies
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CODA-4582 and external Hard drive

I recently upgraded to the Gigabit internet speed and got the new  modem. On my old modem (CGN3), I was able to plug both my hard drives and see them under the Admin -> USB Storage. I was then able to map a drive letter to them from all my computers ...

nav2004 by I plan to stick around
  • 17190 Views
  • 24 replies
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Resolved! Faster upload

Hi! I had Ignite installed today, and it appears to be some hybrid fiber setup. Yellow fiber cable to a coax box to the modem. Despite the fiber, I'm limited to 30mbps upload. Anyone know if in these hybrid fiber environments Rogers has plans to allo...

cianfaranim by I plan to stick around
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  • 1 replies
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Resolved! Intermittent disconnects - CODA-4582U

I have been experiencing intermittent disconnects of internet service for a few minutes at a time and have replaced the CODA-4582U with no improvement. The modem is is bridged mode and after reading some of the other posts I believe there may be a si...

OttawaDave1 by I've been here awhile
  • 74214 Views
  • 238 replies
  • 0 likes