Cancellation Question - Phone Plans

[777777777]

What is the process to cancel your phone plan early? There are three phones that are on the second billing cycle out of 24. Is there anything else past paying out the cost of the phones that were financed?

***Edited Labels***

[RogersYasmine]

Greetings @777777777 ,

Welcome to the community and thank you for posting your question. 🙂

Unfortunately, if you are past the 30-day buyers remorse period and decide to cancel your wireless line(s) before your term is complete, then you will be automatically billed for any remaining financing balance (if applicable). 

Also, if you accepted the Upfront Edge option at the start of your agreement to help reduce the cost of the device(s), then you'll also be charged back for the discount received as part of this promotion. 

May I ask as to the reason why you are considering cancelling your services before your agreement is finished?

Thank you,

RogersYasmine