Samsung Android - Folders show no emails yet Laptop same folders do ?

[AlSiblock]

Samsung Android - Folders show no emails yet Laptop same folders do ?

I use Chrome browser

[RogersYasmine]

Hello @AlSiblock ,

Welcome to the community and thanks for posting your webmail issue here. 🙂

If this is happening while using a web browser (and not an email client) then it could be a cookies issue or a device issue. Which email server and device are you using when this issue occurs? And were your emails showing up previously when checking them through your device? 

You may want to try clearing your device cache and/or try using a different web browser or device. A quick device reboot wouldn't hurt as well. This will help rule out if it is a cookie issue, a browser issue, or a problem with your actual device via process of elimination.

I'm also going to tag in some of our Resident Experts as they may have some insight into why this may be happening. 

@57 @-G- @Datalink @Gdkitty 

Thank you!

RogersYasmine