Ignite 50 and basic TV set up
Help please. How do I set up the connections? Internet is working fine but the TV isn’t. Was installed about a month ago and was TV was working but not now. The channels don’t show. What is the problem? **Added Labels**
Ignite TV™
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Forum Posts
Resolved! Ignite TV box @ -81 db?
Just had a new install, and was under the impression that the wireless signal min was something better than -70 db (with mid 60's probably being the norm). The furthest box is currently showing a -83 db wireless signal and I've had at least one full ...
Ignite pause issues, recording issue
We just got Ignite TV. I have two problems with Pause, both of which are bugs IMO. First, we did a long pause due to a phone call. After 15 minutes or so it started playing again. This is not unexpected and not the problem. The problem is that ...
Internet and tv service outage
TV AND INTERNET out again and yet no reports in Rogers service interruption page/twitter. After frustrating chat experience finally told there is an outage in the entire 705 area code and won’t be resolved for 3-6 hours. Why is this not posted on you...
Resolved! "Alone: Frozen" episode not posted properly
I've been watching the History channel's "Alone: Frozen" using my Ignite TV, watching them after they air. However, what is supposed to be episode 5 ("Outfoxed") is actually episode 4 through Ignite. I've opened a ticket, had it closed, re-opened it ...
Resolved! 4K cost
If movies are shot in 4K or even 8k how come we are paying “extra” to watch them ? *** Edited Labels ***
Cannot Add TV channels on Remote or MyRogers.
Add ignite channels i cannot, add channels on my roger ignite remote, or on my rogers. *** Edited Labels ***
Ignite TV Channel Lineup
I am currently subscribed to Digital TV but having increasingly poor reception, as well as poor internet signal. I have been told numerous times by both customer support and service techs that I should move to Ignite TV and all my problems will be s...
Resolved! TV flickering slightly only when computer has ethernet connection.
Hello & thanks. Really enjoying the new rogers box we just received - working very well & everything coming in crystal clear.... until I tried to hook up my desktop computer to the internet via an ethernet cable. Creating the physical connection h...
Resolved! Streaming series suddenly goes away?
Hi, We're new to Ignite and having a lot of problems with it and maybe we just don't understand how Streaming is supposed to work. We found the first season of "Love It or List It Vancouver" and were pleased because we've enjoyed later seasons of tha...
Bluetooth Audio Delay
Wasn't able to see this on the site. Whenever I connect a bluetooth device (bluetooth headset), it works fine initially and then after 20 min or so, there is a delay between audio and TV picture. Over time, the delay becomes very long (eg. 30 sec) ou...
Rogers Ignite Remote
Just got Rogers ignite TV, just wanted to ask the remote seems to light up just by touching/ moving it. Is there a way to turn this function off? ***Edited Labels***
Intermittent Issues with Voice Commands
Over the last week, I have been having intermittent issues with voice commands. For example, if I say "Youtube" it will take me to Youtube. But if I say "Hockey on Youtube", I get the message "something is not right". Sometimes if I say "guide" or...
Samsung one remote and Arris xi6-T
Ignite TV installed last Saturday. I now have to use two remotes to control Samsung UN43MU6300. I would like to control Ignite using Samsung One remote only. There is a Reddit post that states a senior technician was able to do this. I have paired re...
Problem viewing IgniteTV recordings
I have both the WiFi and Ignite apps on my phone ... connected properly as best I can tell (and I’m fairly computer literate) ... yet I cant find any if my PVR recordings etc available to me. I get a blank screen and/or try again message.How do I get...
Adding telephone line
I am very disappointed in Rogers. I spent 2 hours with a person trying to setup a phone line and porting my number. I was told this was possible and proceeded to order it. I was told I would get my phone line by the end of the day. Of course this ne...
Ignite TV set-top boxes now support HDMI-CEC
Looks like a new feature recently got added to the Ignite TV set-top boxes: HDMI Device Control (HDMI-CEC) It always kinda bugged me that the Power button on the Rogers Ignite (XR15) Remote (All Power on the older XR11 model) issued a "power on/off...
On Demand Abominable link takes you to the wrong movie
In the On Demand Free Movies I saw Abominable with the image of the 2019 family friendly animated adventure movie (7/10 on IMDB, 82% on Rotten Tomatoes). Clicking the link I got the 2020 Abominable live-action Horror movie (2.8/10 on IMDB). There's...
Preview images not populating on new XiONE box
Anyone else having an issue where preview images and preview video in the guide, are not working? For example, if I do a voice search for 'The Hobbit', the search results show me all the options and movies ... but there are no images associated wi...
XiOne netflix issue
Anyone else with the XiOne, having issues with netflix?ALL other streaming apps work fine on the box, netflix will not load.Brings up the logo, spins for a bit, then says cant connect.Doing some of the netflix app tests, says its not connected to the...
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