Ignite TV™
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sportsnet App Saying Not Subscribed Suddenly

I recently moved my legacy Premier TV package to the Ignite package and everything was going well until my Sportsnet App stopped working. Every time I log in, it says that I am not subscribed to view any of the content. The Sportsnet channels work fi...

PeNiBru by I've been around
  • 40 Views
  • 0 replies
  • 0 likes

YouTube behaves differently on different ignite TV boxes

I have rogers ignite internet service with TV. I have 3 STB's on different TV's and notice that one of the boxes behaves slightly differently in the YouTube app. In this one box (an Xi6-T), no YouTube chapters are ever present on videos, while on my ...

AriG by I've been around
  • 57 Views
  • 0 replies
  • 0 likes

Sportsnet+ and Global Tv App

Hello,I’m unable to watch any games on sportsnet+ or watch any channels on the global tv app. Both apps when I sign in using my rogers account it says I don’t have a subscription to watch but I do have all of the channel available to me on my TV. Thi...

bluecat560 by I've been here awhile
  • 169 Views
  • 2 replies
  • 0 likes

Can't Watch Certain Channels On Ignite TV App

I cannot watch certain channels, says connect to your in home wifi, I am connected to my in home wifi, it does it on all devices, it doesn’t care if I’m on The gateway itself or the wifi pod provided by rogers, I’ve re installed the app, it makes no ...

JHRM by I've been here awhile
  • 3053 Views
  • 17 replies
  • 0 likes

Ignite STB WiFi Loses Channel Stream

The Xi6-A stb is connected via wifi and has an excellent signal strength. When viewing a channel, the screen will turn black after a couple of hours. There is still.a signal to the tv. The menu still works, and I can access options. Turning the stb/t...

I cannot get authentication for global tv app

I cannot get authorization for the global tv app. I tried to follow the instructions on how to send a private message to “community helps” on previous forums but that has not been working for me. Please help. This is frustrating     ***Edited Labels*...

Cami123 by I've been around
  • 5008 Views
  • 9 replies
  • 0 likes

TOU.TV Ignite TV App Request

Hello/Bonjour, For people who don’t live in Quebec and whose first language is French, we don’t have access to tou.tv in the tv apps (like Netflix, Prime, etc.). It seems like an easy fix for you and a gesture of good faith toward the French Canadian...

desrojean by I've been around
  • 327 Views
  • 3 replies
  • 0 likes

Resolved! Replace Ignite Remote

I've had Ignite for a number of years, and my remote is now worn out, with the main OK button now gone. Can you please send me a new one?         ***Edited Labels***

ToBanks by I've been here awhile
  • 191 Views
  • 2 replies
  • 0 likes

Resolved! Ignite TV Channels - Error code is XRE 03137

All channels are in a state of ‘channel loading’. Have been experiencing this for the past few hours.Error code is XRE 03137       ***Edited Labels***

Dek1 by I've been here awhile
  • 14275 Views
  • 21 replies
  • 2 likes

Picture & Sound Are Out of Sync

My ignite tv box in my room is lagging, meaning the lips r moving on shows but the voice comes after. This is only happening on my tv so im pretty sure its a ignite box problem. Yes yes ive restarted modem, restarted box, refreshed box, blah blah but...

Nwhelan77 by I've been here awhile
  • 1076 Views
  • 5 replies
  • 0 likes

Resolved! Email notification of Preview channel changes ?

I just subscribed to Ignite TV a couple of weeks ago.  We realized that there were channels we could watch that were not on our list of subscribed channels.  I figured out that these seem to be channels that have a Free Preview running.  I know there...

chris243 by I've been here awhile
  • 277 Views
  • 5 replies
  • 1 likes

BritBox Log in Problems

My Wife got hooked on BBC First programming and decided she needs BritBox. OK, no problem. Oh wait...problem I am trying to sign in and can enter my email address but I cannot seem to m ove down to the password box. No matter what button I push, the ...

schmidtp by I plan to stick around
  • 141 Views
  • 1 replies
  • 0 likes

Paramount Plus?

Does anyone know if Rogers has any bundles that include Paramount Plus?  I've been looking, but haven't seen anything.   *Added Labels*

slb260 by I plan to stick around
  • 127 Views
  • 1 replies
  • 0 likes

Using Alexa with Ignite TV

I would like to use my Ignite TV with Alexa from Amazon. I do not see a skill in Alexa that would permit this. How do I link my Ignite TV with Alexa so that I can use the Alexa app as an Ignite Remote to control the On/Off function of my Samsung UN55...

bobp3008 by I've been here awhile
  • 3943 Views
  • 8 replies
  • 0 likes

Resolved! New Voice Command Remote

Looking to possibly replace my remote as it's beginning to have some significant wear & tear.  Back button is cracked and direction pad is starting to wear through.  Just wondering how much a remote like that costs to replace.   Thanks.     ***Edited...

Jagg76 by I've been here awhile
  • 149 Views
  • 1 replies
  • 0 likes

Channel Lineup

Is there a way to get a printable channel lineup for popular channels for London         ***Edited Labels***

Colleen76 by I've been here awhile
  • 131 Views
  • 1 replies
  • 0 likes