Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...
Hello Community, Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it. Find out how to identify and report damaged eq...
This has been rumour for a while, but it's now confirmed by Logitech: https://support.logi.com/hc/en-us/community/posts/1500000658341 "While Harmony remotes are and continue to be available through various retailers, moving forward Logitech will ...
Just got a new remote as the other one quit working. On some channels the remote enters the digit 5 after you punch in a channel selection. For example if you enter channel 79 the tv screen shows the 79 and then adds 5 to it so you go right to channe...
Sometimes, our 4K NextBox (CAV10455HD) becomes unresponsive to any UI command: remote buttons don't register (we tried both remotes); even the front-panel power button doesn't register. Meanwhile, the box continues to play live TV or a recording; it ...
Almost all cable channels are not showing. Two boxes. Both same issue. ***Edited Labels***
Is it normal for the Rogers tech to run a cable line up the tree at the front of my property to connect to my neighbors house? I looks bad. Shouldn’t they have asked permission first? How long will this cable be left dangling in front of my home? ...
Why have the dates of production/release been removed from all channels? Very annoying as do not know if watching an original movie or remake. For TV shows they are usually not shown in series, but random so I would like to know at least what season ...
Blue Jays games not available. What gives? **Labels Added**
Has anyone noticed a problem with their MSNBC feeds? Every morning there should be Morning Joe on at 6am. However, for the past few weeks, the show starts and is then switched to the 11th hour, their evening broadcast. This is similar to what used to...
I went to Rogers to recieve a new remote 1056B03 and the 30 second skip button has gone and the inputs do not light up. . ? *** Edited Labels/Title ***
A good friend of mine (also a Rogers customer) has a Digital TV box that he happens to own. He also has a lot of PVR recordings backlogged on it. Problem is, he can't access them due to the fact that his box doesn't have service running on it. Can ...
Does anybody else have the following problem: CityTV programs subbed on US channels - CC does not work. ***Edited Labels***
I have been waiting to have our cable buried for 6 months. They finally came yesterday without advising me. I was not home and did not give them permission to enter my backyard - but they did and they buried the line. While doing this, they dug aroun...
I have a 3 year bundle ending in November 2021. What would be the ECF if I cancel June 2021? **Labels Added**
Greetings, What happen to the automatic box reauthorization? In the past when I needed one of my set-top box reauthorized, I call 1-866-894-9962, follow some prompts and my box is back in action. Now that 1-866 directs me to an agent, where I have...
Is there an app we can download for the 5 Button Remote Control? The previous version of Anyplace TV had some remote control functionality. If not, are there plans for one in the future? Thanks in advance. ***EDITED LABELS***
Last night around midnight, I was watching TV and then the screen went black and an brief error message was displayed but I can not recall exactly what it said. I tried for about 10 minutes to get any channel to work but nothing would come up. I che...
All the recordings in my Nextbox just disappeared. I can schedule a new recording, but it won't record. And I cannot pause, rewind or FF any live programs. Changing channels and search work fine. There are no weird sounds coming from the Nextbox.Does...
Our TV Next Boxes are turning off, this just started happening in the past few days, it is independent of the TV being turned off. Could it be related to a reboot which I have read that can happen overnight? **Labels Added**
Good Afternoon,I'm looking to see if anyone else has had this same issue. Recently purchased Crave TV, reset the digital box, things were working well. Next day, go to crave, again have to reset the box.. It's a constant thing. Called the Rogers Se...
Hello Community, Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it. Find out how to identify and report damaged eq...
