Outstanding credit balance on last Shaw bill

[joefletch]

On my last shaw bill I had an outstanding credit due to the transfer timing. I no longer have access to the shaw mobile site. How will these credits be paid back to the customer?

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[RogersJo · Accepted solution]

Good Morning @joefletch, 😊

We're happy to have you on board with us! Thanks for the inquiry. We actually have a designated migration team, our Rogers Together with Shaw Ambassadors team. They will be able to assist you with any inquiries you may have. 

You can connect with them by calling 1-888-764-3771 from Monday to Sunday: 12pm -12am EST and request to be transferred to over to them directly. 

I hope this helps!

RogersJo 

[joefletch]

Tx!