With smartwatch plans, your existing iPhone number is extended to your Apple Watch so you can receive calls and text messages the same way you do on your iPhone. As part of the activation process, you will receive a 10-digit smartwatch number for your Apple Watch. You can find this number on your bill and on your Wireless Service Agreement. It will be used only for billing purposes, and associated data usage for your watch will appear on your bill under this number.
Can I connect my Apple Watch GPS + Cellular to the Rogers network with a non-Rogers iPhone?
No, both devices must be activated on the Rogers network.
What other SIM-enabled accessories can I use with smartwatch plans?
Currently, only Apple Watch GPS + Cellular is compatible with smartwatch plans.
How many smartwatches can I use with my smartphone?
You can share your Rogers smartphone number with one Apple Watch at a time.
Will my smartwatch roam outside of Canada?
No, you currently cannot roam with your Apple Watch over cellular. You can continue to use your smartwatch with Bluetooth while travelling to make and receive calls, and to send and receive text messages.
Do my devices need to be close to each other for my smartwatch plan to work?
You need to keep your Apple Watch and your iPhone close to each other when pairing them for the first time. After that, you can use your Apple Watch even if your iPhone is in a different location or turned off. However, to receive SMS, MMS, or push notifications from third-party apps on your Apple Watch with cellular data, your paired iPhone must be powered on and connected to Wi-Fi or a cellular network.
Where does my data usage for my Apple Watch show up on my bill?
As part of the activation process, you will receive a 10-digit smartwatch number for your Apple Watch. You can find this number on your bill and on your Wireless Service Agreement. It will be used only for billing purposes, and associated data usage for your watch will appear on your bill under this number.
I have upgraded my Apple Watch. How can I move my smartwatch plan from my existing Apple Watch to the new one?
1. Unlink your existing Apple Watch by following these instructions.
2. Pair your iPhone to your new Apple Watch using Bluetooth.
3. Link your existing smartwatch plan to your new Apple Watch by following these instructions.
This erases the information stored on your eSIM card and removes the Rogers network settings from your Apple Watch. However, this does not unlink the smartwatch plan with your iPhone. It also does not make any changes to your smartwatch plan so you will continue to be billed. If you would like to cancel your smartwatch plan, please contact us at rogers.com/contactus.
How do I enter my 9-1-1 address?
Enter your street number on line 1 and the name of your street on line 2 of the address screen.
