"Reset the modem using the reset button" not working
i have the Gen 1 and i forgot my password so try factory reset using a pin but all it dose is normal restart **Labels Added**
Forum Posts
Rogers providing an a Wifi 5 / XB6 Wifi Router instead of the Wifi 6 / XB7 that I should have received
I was moved over from Fido to Rogers recently, and I subscribed in the ignite 150 package which includes Wifi 6 / XB7 router. Rogers sent me a Wifi 5 / XB 6 router, and none of them even had the curtsy to inform me about the change / breach in thei...
Got new Router/Modem From Rogers. Portforwarding
So, Port Forwarding became harder now than easier?. I have to download an ignite app to make it work it seems.Or is there any option i can turn on/off to manage it directly from the website/console? **Labels Added**
Rogers Internet modem delivery issue
I order Rogers Ignite from Fido Migration on April 5, 2024. the Ignite Service starts 12 April 2024 but there is no trace of the modem. When I visit online it appears that Rogers haven't even started the shipping process. The order has been in "In...
WiFi 6 Compatible Modem
Hi all, I just want to warn you about what Rogers does with their online ads that are misleading. I switched from Fido to Rogers because Fido no longer provides internet service. I had the 150 Ignite plan and they sent me a refurbished XB6 that was m...
Moving from legacy cable/internet to Ignite - questions
Due to the phase out of older cable boxes I am finally making the plunge to Ignite TV. My understanding is that the internet service doesn't really change but I will need a new Rogers gateway. I am currently on Ignite 500 internet with a Hitron CGN...
What are Rogers IPv6 settings for Unifi Routers?
Tomorrow I am moving from regular cable to Ignite and I will be switching from a Hitron CGN3 gateway to a new gateway from Rogers. I want to run the gateway in bridge mode. My modem is a Unifi USG3. I am not currently using IPv6 on my Unifi USG3. M...
How can I change assigned Public IP address
I'm using Ignite WiFi Gateway modem. I found that my current public Ip address is blocked by china firewall. so that I can not reach many chinese website. Is there a way to change my public ip? ***Edited Labels***
Service Interruption
Since Roger’s replacement of my Modem my entire network has been disconnected. Many many calls to Tech have resulted in no resolution after 6 days. Can someone provide me with the number of the Ombudsman and/or the number for the President’s Office ...
Resolved! Configure DNS on Ignite Router
I use DnsForFamily to limit exposure to inappropriate websites. For this to automatically work on every device in my network, I need to configure the DNS settings on the router, for IPv4 and IPv6. Is this possible with the Ignite router/modem? I don'...
Problem with XB7 LED Indicator lights?
I have an XB7 and for the last couple of days the white LED indicator light at the top is not on. The modem however appears to be working OK - I have what seems to be full internet connections, my UL and DL speeds are as expected, and I can't see any...
Gateway password - Consequences on the devices connected on the LAN?
If I change the password on my Rogers Gateway what are the consequences on the devices connected on the LAN side by ethernet and by WiFi? Do I have to reset the password on each device? I ask this because many folks providing services need that pass...