"Reset the modem using the reset button" not working
i have the Gen 1 and i forgot my password so try factory reset using a pin but all it dose is normal restart **Labels Added**
Forum Posts
Network security key. Where do I find this
Network security key. Where do I find this ***Edited Labels***
Moved to Ignite - can't access rogers email
I moved to ignite yesterday (from previous Rogers Internet), since then I can't access email through my Mac computer running Sonoma 14.1.2 Keep getting the message We can't sign you in right now To prevent unauthorized account access, sign-in attem...
Resolved! Can't create App password
When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...
Not Receiving Emails From Rogers Yahoo
I've have been a long time paying customer with Rogers Cable which I have all 3 internet, television, and phone which is VOIP. My beef now is that I've had to pour out nearly $90 bucks for a email client so I could use Imap to bring in my email than...
Resolved! Forgotten Email Reset Security Question
I have forgotten my email password and trying to reset it, but I also have forgotten the answer to the security question. Is there a way to reset or get this? I no longer have a Rogers account but have recently moved my emails under my niece's accoun...
Intermittent WiFi Issues - Incorrect Passphrase Error
My home internet logs my phone out of the wifi and when I try to log back in, it says ‘incorrect password’ even though it’s obviously the right password. Even if I try to share the wifi from another phone that’s logged on to the wifi, it still says ‘...
Unable to create app password for Rogers Email
Trying to set up my Rogers e-mail account on Outloook Mobile on Android. Went to Member Centre, chose Account Information then Authorized Applications.Clicked Add Another, Named it and clicked Generate. Keep getting error: *** Edited Labels *** ...
Forgot password and security question does not work HELP
For several days now I have tried Passwords and Security answer but nothing works. It seems that I need to put in the answer to a security question that I know the answer to but it doesn’t work. So how can I change my password. I am not a tech pers...
email password reset
can't remember secret question answer ***Edited Labels***
Resolved! resetting rogers yahoo email password
well its 12:30. Been trying to reset my rogers.com email password since 9:00 pm. Getting the account locked for 30 mins due to multiple failed sign in attempts. Fine that was great at 8:30.... Oh and I'm trying to reset my password (not trying to sig...
Unable to access rogers email
Unable to access rogers email which I need to recover PSN info *** Edited Labels ***
MFA does not work with non-Rogers phones
After MFA got enabled on myrogers accounts, I am unable to authenticate using non-Rogers phone. I get no text at all from rogers, and upon contacting live chat rep, they confirmed that non-Rogers phones cannot be used for MFA. Website does not ment...
Router/modem login
It would be nice to have Multi-factor authentication to log in to Ignite Router/Modem , as I have had someone not from my home change the password for the login. It has happened 2 or 3 times now so I have to reset modem to get access.. *** Edite...
Secondary email password reset
My email is the main email on our account. My husbands is our secondary email. We are somehow locked out of his account. We know the password and the secret question answer but still cannot get into the account. I was on hold for 2 hours and the...
Password change issue
I have separated my wifi bands to separate which SSID my devices are connected to and now I can't change the passwords. When I change the password in the app, the change does not take place, the old password remains when connecting. Please help! *A...
Rogers Yahoo! email password issue
I am having a problem with changing my email password as I have forgotten it. I have tried signing in and pressing "forgotten password" It then asks for security questions that I answer, but then I receive this reply: "Security Answers ValidationWe'r...
Forgot WiFi Password
I forgot wifi password from when it was installed in January it was the one the installer used and I tried the wifi app but I can't sign in without password so not sure and it's not on the modem like my old one? Anyone ever have this **Labels Added...
Email quits after ignite upgrade
Upgraded to ignite about 3 days ago. Everything seemed to go smoothly except for a couple of hiccups with wifi coverage and reprogramming 2 Logitech remotes. However I suddenly realized that after 2 days email was not working on both rogers and yahoo...
Replacing The Rogers Modem and Optical Node
Hi All,I am looking to replace my Rogers Modem and ideally, optical node with my Ubiquiti EdgeRouter 4.Presently I am unaware of what purpose the Optical Node provides and if it can be replaced by using a SFP directly into the ER4. I am aware of the...