I have all new equipment including a new modem which replaced one that is less than 1 month old. New line drop is 1 month old. I have had random internet disconnections since the service was installed. 2 techs checked so far, had a service ticket iss...
This info may be useful. I use a music streamer connected to internet using wifi. When the TV screen goes black the Music streamer also freezes. After a second or two I have to restart TV and streamer and they work fine. It seems like the hub drops t...
I spoke to Rogers support on the phone. They have tested the connection and all seems to be fine. The issue is random on all receivers. They have escalated the issue and said I will hear back in 24-48 hours. Seems this is a known issue, but no specif...
I am not using any third party equipment in the wifi signal path. I have computers, mobile devices and music streamer connected to wifi. The wifi signal for the most part is stable and bandwidth seems to be OK. The issue is 3exclusively with TV. Scre...
