C:\Windows\System32>tracert www.google.com
Tracing route to www.google.com [2607:f8b0:400b:803::2004]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 2607:fea8:55dc:9a00:9604:e3ff:fea2:6203
2 53 ms 22 ms 23 ms 2607:f798:804...
Figured I'll post an update.After the complaint was filed the customer service improved x10, I still had 2 third party contractors come in replace each other's filters and splitters, but the third one was an actual Rogers tech. The issue was escalate...
Ping statistics for 8.8.8.8: Packets: Sent = 1800, Received = 1800, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 6ms, Maximum = 46ms, Average = 14ms Ping statistics for 2607:f8b0:400b:80c::200e: Packets: Sent =...
Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:Minimum = 10ms, Maximum = 24ms, Average = 13ms Results from just now at a different address with rogers, this is a condo with a new building wide igni...
20mbps upload speeds during the day, 100+ ms ping and packet burst are not acceptable.I filed a complaint with the CCTS which was accepted, now waiting for Rogers to respond.
