Rogers Community

DS256 · 09-14-2023

I have a ZTE MF271CA modem. Several days ago, when other providers were having network issues, my Rocket Hub stop being able to resolve names. I could ping an IP address like 8.8.8.8 but ping failed on a name like www.ibm.com. I overcame this probl...

DS256 · 04-18-2020

I am looking to understand why messages to friends with @Rogers email accounts either don't get my email or find it in trash. I have my own personal domain I send emails and I tested sending an email to myself on @Rogers. The email was dropped into S...

DS256 · 05-10-2019

At present, my DHCP is 192.168.2.1. I want to change it back to 192.168.0.1 but all fields are greyed out. I've seen the note to go to HOME > SETTINGS > ADVANCED but ADVANCED is not an option under SETTINGS. Is the only option to reset the unit? ...

DS256 · 09-17-2023

Thanks @RogersMoin . As you observed no other community members have reported the same experience but that doesn't mean they haven't called Rogers to report the problem unless you cross checked against the call centre. Yes, I've already rebooted the ...

DS256 · 06-01-2019

THANKS! I don't know the model number as I'm not near it at the moment.

DS256 · 05-10-2019

FWIW, I did a factory reset after which, the DHCP fields were editable even though I didn't need them to be. I knew I had changed them to 192.168.2.1 sometime in the past but couldn't remember how. Looks like you get an edit window after a reset.

Rogers Community

User Statistics

User Activity

Rogers Rocket Hub DNS Not Working

What Are the Rules for Labeling an EMAIL SPAM?

Can't change DHCP settings on a Rocket Hub?

Re: Rogers Rocket Hub DNS Not Working

Re: Can't change DHCP settings on a Rocket Hub?

Re: Can't change DHCP settings on a Rocket Hub?