Internet disconnecting

[pick]

This is getting a bit more annoying each time

I’m having many short internet disconnects. I’ve had 4 techs come in the past 4 months for the same issues. So far I’ve had my Nokia box replaced. Ethernet replaced. Modem replaced. And the fibre cable cleaned.

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[RogersCorey]

Good morning @pick!

I am sorry to hear that you've been having ongoing Internet issues that persist even after having multiple techs out.

I'd be happy to look into this matter for you. The first thing I'd like to do is review the history of the issue and look at the notes left by the previous techs before I propose any new troubleshooting steps.

Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey