Managed Sites Not working
I have added few websites to be blocked , but its not working.? Any idea why? ***Added Labels***
Forum Posts
Internet disconnecting
This is getting a bit more annoying each timeI’m having many short internet disconnects. I’ve had 4 techs come in the past 4 months for the same issues. So far I’ve had my Nokia box replaced. Ethernet replaced. Modem replaced. And the fibre cable cle...
Rogers providing an a Wifi 5 / XB6 Wifi Router instead of the Wifi 6 / XB7 that I should have received
I was moved over from Fido to Rogers recently, and I subscribed in the ignite 150 package which includes Wifi 6 / XB7 router. Rogers sent me a Wifi 5 / XB 6 router, and none of them even had the curtsy to inform me about the change / breach in thei...
Port forwarding on the ignite router/modem
before you tell me to download the ignite app... no... just no... i shouldn't have to launch an app on my mobile phone to control a setting in my internet router/modem when im already sitting on my computer in my modems admin panel, i didn't have to ...
Resolved! Large number of short duration disconnections
Over the past few days, I've noticed a lot of interruptions to our internet connection. I started using Net Uptime Monitor to try to diagnose the situation. Over the past day or so, it has recorded 74 disconnections from the internet. -------------...
Got new Router/Modem From Rogers. Portforwarding
So, Port Forwarding became harder now than easier?. I have to download an ignite app to make it work it seems.Or is there any option i can turn on/off to manage it directly from the website/console? **Labels Added**
Help: Upgraded to Ignite 1.5 Gbps + Modem = Poor Quality Internet 400-700 Mbps avg.
My building signed up a bulk user agreement with my condo, Downtown Toronto by the St. Lawrence Market, and ever since I've transferred over to the new Ignite modem on the new plan I have been getting extremely poor quality internet now. I can no lo...
Resolved! Connecting a smart bulb and smart plug to the new ignite wifi
I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. It seems the router wants to connect things on 5ghz. Has anyone had this issue? And better yet solved it.... ***Edited Labels***
Port Forwarding not working.
Hello.. suddenly my ports have stopped accepting incoming connections and now I cannot port forward at all. This happened last week and it seems to be carrying on. I have tried factory resetting the gateway and also giving static IPs to my system yet...
Can't log in to Ignite WiFiTM Gateway (Gen 2
How do I log in to the Ignite WiFiTM Gateway (Gen 2 I tried the 192...... On the browser but nothing happens what am I doing wrong? *** Edited Labels ***
HP ENVY 4500 Cannot Connect to the New WiFi (Roger Ignite WiFi Gateway)
Hello there! So I upgraded my modem at the end of last year, and now I just found out that I cannot connect my old HP printer to wifi. I printed out the printer's failed wifi connection report, and the report says that I need to add the MAC address t...
Ignite 1.5 Gbps speeds in bridge mode
Hey everyone. I am using the 1.5 Gbps package with the new modem (white colour with slanted top) and have a question. Is there a difference in allowable speed when using in bridge mode? I ask because I did a simple test where I ran the modem in d...
Resolved! Latency Issues and high ping while gaming
Hi - Would appreciate it if a Rogers expert can assist me. I have Ignite internet + TV. We have been experiencing intermittent high ping while gaming.-wired connection-does not matter what gameIssue comes and goes, notice it mostly during what might...
Moved to Ignite - can't access rogers email
I moved to ignite yesterday (from previous Rogers Internet), since then I can't access email through my Mac computer running Sonoma 14.1.2 Keep getting the message We can't sign you in right now To prevent unauthorized account access, sign-in attem...
Latency and ping in video games
I play a lot of video games, and one of the main things is your ping/latency its basically the amount of time it takes to send your inputs to the server, i used to get around 15-20 which is pretty good since i dont play professionally, but for some r...
Need help with Mac Time Machine backup over wifi network
No available time machine destination on my network. We use the Rogers Ignite modem/ wifi device which is connected to an Airport Extreme base station (wifi is turned off) via ethernet cable. The Airport extreme is just being used as a bridge for th...
Resolved! Ignite blinking white
My ignite wifi just got offline. Blinking white and doesn’t work. Anyone going through the same thing? Help!! **Labels Added**
Internet connectivity is spotty and dropping Vaughan
Hi All, We seem to have internet dropping rather frequently. Our Ignite TVs are fine, just internet dropping on a rather frequent basis here in Woodbridge. Anyone else experiencing this? This also happens when on 5G network with podcasts cutting o...
Worst customer service experience after switching to Rogers!!!!!
I had recently move to new place and since rogers ignite home internet was available , i decided to opt for that. At first, it seemed smooth, i got a prompt response to get enroll and device was also sent to me within 2 days. However, after i receive...
Figuring out my ignite internet and how to set up
So I have recently gotten the 1.5 ignite plan with rogers and is located in the living room on the main floor. I was wondering how I can utilize Moca 2.5 for my basement where my computer is located via ethernet and also implement Deco m4 throughout ...