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Delete Device off Network

I have a Samsung device on my network which I have no idea who owns it. I can't forget it because it's still connected to the network how can I disconnect it from the network so I can forget it?   *** Edited Labels ***

Resolved! New 1.5Gbps install only seeing 1Gbps speedtests

I just upgraded to the Ignite 1.5Gb speed on the XB8, which is connected to the 2.5Gb port on my MSI B550 Tomahawk.  The tech from my previous install had this adapter connected so I removed it and tested my speed, and then put it back on and ran the...

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How to disable wifi6 on Rogers Ignite Wifi

I want to disable wifi6 option on Rogers Ignite Wifi, any one here can explain me the procedure ? My roommate facing problems wifi issues with S23 Ultra, as fix they suggested to disable wifi6 and try it. I was trying to contact Rogers support, but t...

Vineelkumar by I've been here awhile
  • 4791 Views
  • 9 replies
  • 0 likes

Resolved! How do I stop Community Forums from crashing my browsers?

How do I stop the community forum websites from crashing ALL my browsers, even after clearing the cache, data and history? It is particularly evident when I try to reply to a post.   ***EDITED LABELS***

chdiamo1 by I'm a reliable contributor
  • 707 Views
  • 4 replies
  • 0 likes

Free ignite wifi pod offer .

Last week chatted with rogers about connectivity issues..was told neighborhood issue and would be texted when corrected.Out of the blue yesterday received email for free pod. Part of email below explaining why.Is it just coincidence that I received t...

jimy by I plan to stick around
  • 755 Views
  • 2 replies
  • 0 likes

Internet down, no outage, won't send technician

Internet lines went down in our backyard from a tree trimmer damaging the lines. Our internet was fine but our downstairs neighbors internet in the same house was down (also Rogers).This morning a technician came to repair the lines, however after he...

gurt90 by I've been around
  • 549 Views
  • 1 replies
  • 1 likes

Network List

Got a new laptop and can't find our network on the network list?     ***Edited Labels***

Ingibson by I've been around
  • 311 Views
  • 1 replies
  • 0 likes

Internet on but cannot connect

Power has been out and back on but no connection on TV or other devices. I have reset the modem. What else could be the problem?   *Added Labels*

Martha5 by I've been around
  • 362 Views
  • 1 replies
  • 0 likes

New Internet install

Hi, i recently signed up for internet and did a self install. My internet is randomly disconnecting ,are the signal levels within spec or is something else causing the disconnections? thanks   Channel IDLock StatusFrequencySNRPower LevelModulation   ...

Chrism81 by I've been here awhile
  • 526 Views
  • 3 replies
  • 0 likes

Difficult to log in rogers wireless once MFA enable

FYI. Yesterday, I found out that MFA (multi factor authentication)is finally available for rogers yahoo account. I was happily enable it. However once enable, my iOS device (iphone, ipad) have difficult to log in to my rogers yahoo account. It all di...

eszaii by I've been here awhile
  • 507 Views
  • 2 replies
  • 0 likes

Help with port forwarding

We are trying to set up an old laptop (Windows 7) for port forwarding. We have figured out the change IP address, (192.168.0.201) from the old one, and the Subnet Mask of 255.255.255.0.  We have put in our modem address for the default gateway.  Ques...

daisimai by I plan to stick around
  • 359 Views
  • 1 replies
  • 0 likes

Stopping agenda emails from "me"from Yahoo

How do I stop Yahoo Mail from sending me daily emails from "me" with subject line "Agenda for...", with the day of week and date? The instructions to do this are obviously for cell phones. But I use something called a "desktop computer". There is no ...

chdiamo1 by I'm a reliable contributor
  • 777 Views
  • 1 replies
  • 0 likes

I keep lagging during gaming

I keep lagging while I'm gaming. It's been going on for the past month and it's getting out of hand. I use to get 30-50ms now it randomly shoots up to 500-900ms. I'm currently on the 1.5gb plan with the xb7 router. I use them it bridge mode with the ...

Provisioning issue

I have now been without internet since Jun 15 when a fibre line was vandalized in Brantford. My Nokia box has been swapped out 3 times and the modem once. I have spoken to 4 different managers who tell me there is nothing they can do until IT provisi...

Sdeakin by I've been here awhile
  • 1380 Views
  • 7 replies
  • 0 likes

Business internet and phone line

Rogers never fails to surprise you with their bad service since morning the internet service is down and it has effected several businesses including our business. We have decided to move our services to more reliable service. Cannot take this garbag...

RafatS by I've been around
  • 391 Views
  • 1 replies
  • 0 likes

Resolved! VPN setup on Hitron CODA-4582-U (1A)?

As per title. I have the Hitron model CODA-4582-U (1A) with 802.11 a/n/ac Mixed and I can't setup my VPN on it. On the Hitron settings, nothing shows VPN settings in any of the tabs.  I have P***VPN and Hitron is not on their list. My current package...

Ghost23 by I'm here a lot
  • 1985 Views
  • 2 replies
  • 0 likes

Services out AGAIN.

Television and internet out all day. I was told 7 hours ago that it would be fixed within 4 hours.       ***Edited Labels***

cherob2001 by I've been here awhile
  • 683 Views
  • 4 replies
  • 0 likes

Dell laptop does not recognize Rogers network after install Ignite

After changing from a Roger's Legacy modem to an Ignite modem my Dell laptop does not recognize any Rogers network ( it sees other locked networks just not Rogers) to get internet even though it was connecting well before the change. All other laptop...

Norbert3 by I've been here awhile
  • 8749 Views
  • 20 replies
  • 0 likes