So Rogers installed the Ignite 500 service at my house a couple days ago. When I connected to the modem (XB8) I was only getting about 80/90Mbps download on both wire and wireless with the Rogers speedtest. The installation tech claims there is no is...
Incomplete DHCP4 functionality in Technicolor CGM4140COM: Hi all, I was getting an error message when assigning DHCP reservation for my device, and then when I try to assign it again I get a message that the IP address had been already reserved. Bu...
Just got the 1.5gb plan at a basement address with the xb7 modem. I play various games mainly LoL but i notice my ping will go from anywhere 22 to 35 to sometines 60. As of the last 3 days it's been around 35-60 always game to game. But i noticed ini...
Hi All, I just got a XB7 router and I want to set it up correctly. I have not yet hooked it up and I don't plan to until I can figure out whether it will work for me or not. Firstly, can I change the Private LAN base address? From what I have r...
44+ hours since installation appointment, 12:00 July 27, 2023, and still no service. Contemplating contacting Bell and resuming services with them. **Labels Added**
I have a XB7 modem from Rogers and an ASUS AX86U router for better coverage.I had put the XB7 into bridge mode and had been running full router mode on my ASUS router and it was running fine until one night, all of the sudden the WAN LED light on my ...
Hi everyone,We are having a strange issue. We have had Rogers ignite for years and a few months ago upgraded from the 500mbps package to the 1gbps package. A tech came out to install a new modem and replaced part of the line. Everything has been good...
Greetings, Just noticed my modem was rebooted by itself and I think it got updated its software. Hardware Version 2ASoftware Version 7.1.1.32System Time 2020-09-16 21:53:04Time Zone UTC-05:00 Eastern Time(US & Canada)LAN Up Time 000 day 00h:02m:5...
Seems all the technicians know about this issue, but tech support keeps denying it.When I pay for gigabit and get 110 Mb - wired, you do have an issue! **Labels Added**
I have been having daily disconnects (both wifi and ethernet), daily for the past couple months, seems to be getting worse. The issue resolves itself in some time and there is no rhyme or reason when the disconnects occur. - modem light usually flas...
Southern Ontario is getting massive lag trying to play WoW. Raid opened tongith and rogers customers are screwed and no lag ***Edited Labels***
I have Rogers 500u package and it has been working fine for a long time. For the last two weeks I'm unable to connect to certain websites and especially to my work network using VPN (company provided laptop with CISCO VPN). Some of the sites I could ...
Im on Gigabit Internet and have had no issues with the connection for years now. I realize 1gb D/L is probably actually 75% of that, but its been working well ( except i've lost my 2.4 ghz wifi ), but the 5ghz is fine. As a gamer most connections ar...
My emails are disappearing. I can only see emails back 1 year, where are they going? I use Outlook MS365 and they are disappearing from there too, even emails that have been moved into folders are gone. I have contacted support and getting bumped ...
We are long time Rogers customers with a recent switch to Ignite. It would seem that Rogers resets the modem ever few weeks sometime in the night causing our router to lose connection to the modem. We have to factory reset both units to reset the con...
Hello, The Canada government website - https://cic.gc.ca which redirects to https://clegc-gckey.gc.ca after login, is getting blocked in my laptop. The following error is shown "Security check failed For your protection GCKey employs security checks...
Hi. I have a unusual query. I have my recently adopted son living with me now and I recently purchased a PS5 and a Valve Steam Deck. He wants to be able to play the Steam Deck remotely connecting to the PS5 when we are in Montreal visiting family. I ...
Have unhooked Ethernet cable at antenna. Goes to grounding box. What is this loose wire for? *Added Labels* WHI
I am in the South West Kitchener area. My Rogers internet was disconnected from time to time. I logged the technical support ticket, but the ticket was closed without any resolution or notice. I was very upset with the internet service. I wis...
We have been experiencing an outage to our home internet connection since yesterday morning. It has been 36 hours and every time the customer support team is called, we get a new ETA for the fix to happen. Getting such prolonged internet outages in ...
