Resolved! Internet issues - Anna reply
Past few days are crazy with rogers ignite internet This is Anna's replies when checking my address Below is Agents Reply
Forum Posts
Internet Interruption
L4Y3A2 Since morning internet is down in entire building at 3045 Queen Frederica Drive ***Added Labels***
Block device to access internet but not local network
I have an insteon hub connected to ignite hub via cable. I want to block insteon hub in accessing internet but keep it in the local network. So, I paused it, but it is a complete pause. I cannot access it in the local network. Looking at the pause fu...
How do I get access to my Rogers emails after cancelling my account?
We recently cancelled internet service and ever since have been redirected to Rogersmemberscentre website to login. When I try to enter my email, Rogersmembers centre says: "The account id you entered is invalid" I can get into the yahoo email ac...
Resolved! Avast Antivirus Reporting Open Port Vulnerability
When I perform a Network Security Check through Avast! Antivirus, it reports that my Ignite modem has an open port that makes my router vulnerable to attacks from the Internet. I have tried to research this, but really haven't gotten anywhere on how ...
Resolved! Network flapping multiple times per day
I have had this intermittent problem for months. There are good days with no problems, then I get several days of network drops (modem resets itself) peaking every 10 minutes or so in late afternoon. Techs have been to the house 4 or 5 times so far. ...
Internet outage since this morning in Mississauga (L5M area code)
Anyone else experiencing an outage in Mississauga around Winston Churchill and Britannia? We've been down since this morning, and just got confirmation this afternoon after finally connecting with rogers support. How very inept to not provide proa...
Internet, home phone and ignite TV been down since before noon in downtown Ottawa.
No comms from Rogers on the issue. Have they not learned anything about customer service from the last recent outage? ***Edited Labels***
Wifi issues with xb7 modem
Hi, I recently switched to Rogers 1gb plan and recieved a xb7 modem first day after install I have been getting speeds of 35mb they zapped my internet got speeds of 200mb and it has been fluctuating from 300-500 lately...I got a router and my speeds ...
Getting disconnect ms Team-work
Since the outwage, when working on laptop for work, i get disconnected and then trying to reconnect. Causing issues with my clients on Ms Team. I have Rogers ignite 150g unlimited .I really don't even know what is the issue...is it my internet, my ro...
No Service after interruption was resolved
Hello. Since the July 8th outage we were losing our internet connection frequently. Last Thursday a tech came out to try and find the issue. He attempted to install a new modem but gave up after being on hold for so long(even techs are on hold). He r...
Service Interuption in Brampton (Bramalea)
Internet outage in Bramalea city center area, told that will resolved in 4-6 hours but may prolonged to 24 hours for full restoration.
Replacing The Rogers Modem and Optical Node
Hi All,I am looking to replace my Rogers Modem and ideally, optical node with my Ubiquiti EdgeRouter 4.Presently I am unaware of what purpose the Optical Node provides and if it can be replaced by using a SFP directly into the ER4. I am aware of the...
Network Cable Unplugged Error on Ethernet Adapter
Hello all, I am getting a "Network Cable Unplugged" error on my Ethernet adapter. I am trying to connect my Asus G11CD Desktop to Ignite WiFi Gateway XB7. I had this same issue years ago with an older modem and a gaming friend who was an ISP helped ...
Vast majority???
Into day 3 now still no home service in Bowmanville. Yet they report the vast majority are restored. Still a three hour wait to speak to a rep. Not happy. **Added Labels**
Ignite Went Out Yesterday. Service Tech Booked...
Ignite went out yesterday. Flashing Green light. Went through the troubleshooting with Anna and a 2 specialists but no luck. Service Tech coming in a couple days. When I check to see if there is an outage in my area today it still says there are no i...
TP Link POE no longer working after switch from Hitron Coda modem to XB7
Hello - We recently switched our accounts (multiple homes) from the legacy rogers internet service which leveraged the white tower modems (Hitron) to the new ignite internet service (XB7 modem). After the switch our cameras which are linked to a POE ...
Can Rogers throttle speeds?
I ordered the 50Mbps speed from Rogers for my trailer. They moved heaven and earth to sort out the addressing in the trailer park and sent a tech out to connect everything. Works great. I get my first bill and it's for a 1 GIG speed. This is overki...
Resolved! Can't change Personal Icon in Rogers Yahoo Mail, tried with multiple browsers and OS's
So I have been trying to no avail to change my avatar (Personal Icon) on Rogers Yahoo Mail, so that my photo shows up when I email people. I have tried with multiple browsers (Safari, Firefox, Chrome) and multiple OS's (Mac, Ubuntu). It takes me ...
Internet down again (Wednesday July 13) in Ottawa.
I was just wondering if anyone else in Beacon Hill or east Ottawa is having home Internet problems again this morning after about 8 AM. Cell service is not interrupted like last Friday.Thanks in advance. **Added Labels**
