I am curious what the order of priority is for restoring services. My home connection is better then my Company Enterprise Wireline account. We are a retail shop and can't process payments at multiple locations as our Payment terminals are unable to ...
Hello everyone, I am currently using a Ubiquiti's UNIF gear (APs, router/fw & switch). I've reviewed some of the previous threads and some threads with Unifi. I think I have things configured correctly (more or less matching the PFsense setup previ...
I started to have issue with my Internet connection 10 days ago (January 1st). I have Rogers Ignite (Ignite Internet 150u). We lose connection on all devices (tablet, pc, TV) for about 20 seconds every X minutes where X could be 15 minutes. In the ev...
Perhaps I’m missing something here but shouldn’t “whole home internet” or the “ignite wifi promise” mean something? Technicians diagnosed that my router is not meeting all “corner to corners” of my home but still want to charge me for wifi pods? This...
Will this MOCA configuration work. In it I keep all the MOCA cabling and adapters away from the Rogers modem/router. None of the cable runs need coax TV service. I don't think I need a POE filter with it either - perhaps just make sure all the spl...
Hello, I am experiencing intermittent high latency between modem and ISP at the first hop. How might one escalate this to Rogers and or further diagnose this issue? Intermittently, I get between 120-500ms latency spikes that last a few seconds in on...
Hi all, I'm having a super odd problem. Generally in the mornings between 8-10 am we lose internet connectivity (not wireless or ethernet) on the network. The modem has a green flashing light during this time. The modem is a hintron ignite modem / ro...
Dear Rogers,This post is in regards with ongoing trouble issue with our home wifi internet connection. We got the connection installed on April 9th, 2022 . For the past 2 and half month it was working properly but in the mid of June, it stopped worki...
I had upgraded to Ignite Internet at the beginning of April and have been having horrible reliability ever since. Latency figures all over the map and frequent disconnects of varying lengths (10 seconds to 30 minutes). Audio/video conferencing is int...
How do I add to send an only email which needs to add an outgoing server? for example, I am trying to send it from joe@joe. com **Added Labels**
Worst of services, internet keep dropping on 5Ghz. Am dead tired of tech coming and going, Everytime they will replace the modem and now the manager tells me to buy my own router to get things working. WOW. So irritated I am. If someone knows how t...
I am on the Ignite Gigabit package with Ignite TV. I had issues with my internet about 3 weeks ago and a Rogers contracted tech came over and resolved the issue and he decided to change my XB6 modem to the new XB7 as he mentioned it has better wifi r...
Greetings! I hope everyone is doing well during these crazy time! I am trying to setup a Port Forward on one of my computers that has a Static I.P., I have the DHCP server set to assign 10.0.0.50 - 10.0.0.253. I am trying to setup a Port Forward ...
My internet drops whenever me or my roommate arrives or leaves from the house. It is a huge hassle.I know it is not related to the wiring because it occurs while we are parked in our driveway when arriving at home (before we have had the chance to di...
Do I still need coaxial cables in my home? We’re doing some renovations right now and the contractor offered to remove them. Bell has FTTH for TV and Internet but I’m not sure if Rogers is still on coaxial or not. ***Edited Labels***
Hello,On the 7th of June my Rogers internet speed dropped from 500 to 200. I have been checking the speed every few hours. Can you please advise how I can report this to Rogers and get this issue solved *** Edited Labels ***
No internet since yesterday at 1:30pm and nothing from rogers explaining why absolutely horrible ***Edited Labels***
I've been having issues with my Ignite modem restarting for months... I've been through probably 6 modems. I've had techs come to my house on multiple occasions. Check the lines swap modems and cables, etc. Nothing works. It always happens again. I g...
I’ve never a level of I don’t care about my customer than I’ve been receiving been told since Sunday may 22nd I’ll be receiving my internet service back by end of day now it’s now may 28th still no internet service I’m just given the run around all w...
Hi all. We recently reno’d our basement and unfortunately the spot where the tv will be located is pretty dead. Our current wi-fi setup has been quite stable (airport extreme/express) but it looks like it's reached its limits. I’ve looked at mesh opt...
