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Ignite Router not connecting to some wifi devices

So this consistently happens with two types of devices in my home, that have never been able to connect to the Rogers ignite router.One is the Gosund smart plugs, and the other is a water monitoring and auto shut off device called Water Hero.Both tho...

Resolved! Connecting a smart bulb and smart plug to the new ignite wifi

I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. It seems the router wants to connect things on 5ghz.   Has anyone had this issue? And better yet solved it....       ***Edited Labels***

RR19 by I've been around
  • 50921 Views
  • 64 replies
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Dell Inspiron cannot find Rogers Ignite router

Hi I have a Dell Inspiron on Windows 10. It cannot find my Rogers Ignite Router. The WIFI adapter is not a problem, it can connect to my phone's hot spot. I can also connect to an old Dlink router I daisy- chained to the Rogers Ignite router. It just...

robert4 by I've been here awhile
  • 349 Views
  • 5 replies
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Resolved! Ethernet Connectivity Problems with Ignite Pods

Hi Everyone,I have a desktop connected via Ethernet to a Ignite Pod and it appears to be having connectivity issues staying connected to a work VPN.Other connects seem fine, but when I test the connection via the Rogers Home App, the test indicates I...

Brigitta by I've been around
  • 183 Views
  • 1 replies
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Intermittent WiFi Issues - Incorrect Passphrase Error

My home internet logs my phone out of the wifi and when I try to log back in, it says ‘incorrect password’ even though it’s obviously the right password. Even if I try to share the wifi from another phone that’s logged on to the wifi, it still says ‘...

AG9 by I've been around
  • 3307 Views
  • 5 replies
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Connecting 3rd party wifi extenders

Anyone have any suggestions or instructions on how to connect 3rd party wifi range extenders to boost my wifi signal? I have a D-Link extender and XB Modem from Rogers. I was connecting fine through XB7 but not sure why it's not working with the XB8....

nagasur by I plan to stick around
  • 178 Views
  • 0 replies
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Ping spikes and packet loss (connected by ethernet)

I have tried multiple approaches to solving this issue, it has been weeks. I've had two technicians at my home. The first technician told us to upgrade to Ignite and it would solve our problems. Got Ignite 1.5 Gigabit internet, and the problem persis...

mikegrossi by I've been here awhile
  • 1560 Views
  • 5 replies
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5 days not happy and cancel my subscription.

Hi good day my shaw/rogers internet install it on feb 20 and after they install some of my kids room and my room too is too weak signal and I call the service and they need a wifi pods and then I ordered that pods when they arrived I plug in and stil...

gharnics by I've been around
  • 223 Views
  • 1 replies
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Pods

Hello. I have a tv that freezes in my house. I used the rogers wifi app and ran a test. Any device in that corner of the house gets weak signal. I asked rogers for a pod and was told a $5 monthy charge. I recall getting an email awhile back where the...

peavyjay by I've been here awhile
  • 434 Views
  • 3 replies
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Resolved! CODA4582 - MyQ Internet Gateway Ethernet Connection

MyQ Internet Gateway Unable to Connect to Internet While Directly Plug Into Modem   Hi,   Here is some basic info on my set up: Modem: Hitron CODA-4582UInternet package: Ignite Gigabit Device with issue: Chamberlain MyQ Internet Gateway Additional ro...

billy9 by I've been here awhile
  • 12383 Views
  • 18 replies
  • 0 likes

Rogers & PlayStation Issue

Currently on Ignite 1 Gbps plan. Modem is an XB7 and I use that equipment (don't have my own third party router). Seems that since the end of January I've been having issues connecting to online play with either my PS4 or PS5. Every time I have to lo...

Tad by I'm here a lot
  • 5458 Views
  • 16 replies
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Resolved! Unable to Wireless Print After Changing to Ignite Modem

A little rant, but more so, reaching out for some WiFi help/advice.....   Started with Ignite bundle 5/7 ago and running 1gbs; express set-up went smooth, added devices to the Gen2 gateway with ease  - including my Canon laser Printer, its listed as ...

leonjulie by I've been here awhile
  • 24011 Views
  • 55 replies
  • 2 likes

Slow Speeds Over Wi-Fi

Hello  all, I signed for 1.5Gb Rogers internet and got a Gen 2 modem (EasyConnect09940).  I cannot use wired  internet connection, and use through the house wireless connection.  The speed measured with Rogers are 230 to 290 Mb download and 50 Mb upl...

Ethernet Computer Connections with Rogers Pods Failure

Background I've been having ethernet Cat6 cable failures between my Rogers pods and my computers most evenings after I go to bed.New Desktop connected to transfer switch connected to Roger pods (2 port ethernets) via cat-6 cables. Connect by wifi to ...

PapaStove by I've been around
  • 1324 Views
  • 5 replies
  • 0 likes
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