Ignite TV™
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Distorted Picture on IgniteTV

We have just had Ignite TV installed and our main set is an old Panasonic model and not a flat screen. The image on screen is distorted - stretched too tall and out of proportion. Is there a way to get a letterbox format the way our old Gateway had i...

JohnR1 by I've been around
  • 31 Views
  • 0 replies
  • 0 likes

Resolved! Xi6-t default power on channel

Hey everyone,My grandma recently just moved apartments and they have been provided with the new xi6 box.She's 99 and previously we had her tv auto tune into her favorite channel on power on, but we cannot find this option for her on this new box.Is t...

stokedcrf by I've been around
  • 3026 Views
  • 5 replies
  • 0 likes

Resolved! TV Program with DTV on iPhone

I was watching a program on my iPhone that has DTV. A voice describes everything the person is doing and it's annoying to say the least.   Is there a way I could turn it off in the iPhone settings? I know how to turn it off through the TV menu but no...

falcios by I'm a senior enthusiast
  • 324 Views
  • 5 replies
  • 0 likes

Resolved! XR15 Remote No Longer Controls Soundbar?

Have paired my ignite remote with a Samsung TV and Yamaha soundbar for a couple of years now.    It has worked perfectly.   Had a defective "arrow" button on that remote, so contacted Rogers for a replacement.    In the meantime I grabbed another XR1...

robtoe by I'm a reliable contributor
  • 452 Views
  • 6 replies
  • 0 likes

Resolved! Light on or off tv box

I recently got ignite TV, I have two boxes, the box in the living room has a indicator light that stays on. The box in my bedroom  has the light off, should both boxes have the light on? And if so, how do I, turn on the light. Thank you   ***Edited L...

I cannot get authentication for global tv app

I cannot get authorization for the global tv app. I tried to follow the instructions on how to send a private message to “community helps” on previous forums but that has not been working for me. Please help. This is frustrating     ***Edited Labels*...

Cami123 by I've been around
  • 5480 Views
  • 9 replies
  • 0 likes

Using Alexa with Ignite TV

I would like to use my Ignite TV with Alexa from Amazon. I do not see a skill in Alexa that would permit this. How do I link my Ignite TV with Alexa so that I can use the Alexa app as an Ignite Remote to control the On/Off function of my Samsung UN55...

bobp3008 by I've been here awhile
  • 4170 Views
  • 8 replies
  • 0 likes

Resolved! How to access Ignite TV on computer while using VPN?

I am using a VPN for privacy reasons, not to bypass any geofencing.    Is there any way to bypass the This Video Cannot Be Played error while staying connected? I am using NordVPN. As soon as I disconnect Nord, the video resumes.       ***Added Label...

CJ35 by I've been here awhile
  • 406 Views
  • 1 replies
  • 0 likes

Harmony and Ignite

Just changed over to ignite and wanted to know what people that have harmony remotes are entering for the ignite boxes?Xfinity Xi6-T or Rogers Xi6-T?     ***Added Labels***

Skip feature

The skip feature using page up and down is only available in 30 second and five minute intervals. With the previous digital TV remote the skip feature was three minute intervals a much better interval time to skip commercials. can Rogers provide an a...

s-g by I've been here awhile
  • 1547 Views
  • 8 replies
  • 0 likes

Resolved! Can you change the OSD timeout after skipping?

After you skip forward or back on an Ignite TV box, an On Screen Display (OSD) comes up and obscures a large portion of the lower half of the screen for about 5 seconds.  Is there any to change this to 1 second?  I looked through the menus and didn't...

wayner92 by I'm a reliable contributor
  • 329 Views
  • 3 replies
  • 0 likes

Autoplay on Crave?

Is there an autoplay option on Crave?   So it will go straight to the next episode without needing to use the remote?+   ***EDITED LABELS***

Ghulam2 by I've been around
  • 1824 Views
  • 3 replies
  • 0 likes

How to toggle TV inputs on Ignite remote?

Does anyone know how to toggle through tv input (hdmi connections) using the rogers ignite voice remote? My ignite remote is synced with my tv for power and volume and when I press the tv input button it shows all of my hdmi inputs however I can’t se...

taylor1957 by I've been here awhile
  • 4604 Views
  • 12 replies
  • 0 likes

Deleting From Sceduled List

My Wife decided she wanted to record a program. When she did, she selected record all. So now she was getting the program recorded 4 times a day on 4 different channels in 4 different time ziones. I cancelled 3 of the recordings and now it shows thes...

schmidtp by I plan to stick around
  • 194 Views
  • 1 replies
  • 0 likes

Britbox and Rogers

I recieved a notification that britbox was available through Rogers and when I go to britbox.com/connect/Rogers I don't see where to put the code that the notification gives me.Am I doing something wrong?   ***Added Labels***

gordow by I plan to stick around
  • 4231 Views
  • 8 replies
  • 1 likes