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Is it normal to have such High Ping to google?

I tried a few things: - Direct connect to the Modem - Bridge on - Bridge off - Connected the Modem directly to the incoming coax line lol.   I'm using my Unifi gear now, but like I said was all the same going rawdogging on the coax coming into the ho...

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TechChime by I plan to stick around
  • 636 Views
  • 3 replies
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question on possible exchange of ignite modem

I have experienced an increasing frequency of dropped connections to the internet on my year old ignite system. As the signal is quite good when it is working, I tend to suspect the modem as being the culprit, The dropped connections *seem* more comm...

DAJ3 by I plan to stick around
  • 778 Views
  • 2 replies
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Ignite WiFi Pod Return

I was having trouble with my internet on Ignite and received a new modem.  I had 3 booster pods plugged in from before but the technician said my signal was strong now, no longer needed the pods and unplugged them.  What do I do with the pods now?  R...

Totally Unreliable Service

The reliability of Rogets service doesn't appear to have improved since they disrupted the entire country earlier this year. For the tenth time this year, I've list internet etc for an entire day. Rogers are oblivious to the needs of people who earn ...

Bobparsons by I've been here awhile
  • 1925 Views
  • 8 replies
  • 1 likes

Resolved! Cannot Change Wi-Fi Settings on XB7

So I have been told that I can no longer change any of my wifi settings on my XB7 using the web interface?   All interactive areas are greyed out, I can't change the SSID, password, channel, or mode.  my 2.4Ghz network only broadcasts wifi g/n (5Ghz ...

nuklz96 by I've been here awhile
  • 3360 Views
  • 8 replies
  • 0 likes

Speed Tests

  Upload Speed is Faster than Download Speed: Not just Rogers Speedtest but other Rogers sites and even Bell Cda not so fast at 49.2 down. Surprisingly Fibernetics clocked in at 355.23, CIRA in at 280. Guess there is a lot of Ignite TV activity usin...

230619 Rogers speedtest.jpg
FredGarvin by I plan to stick around
  • 1358 Views
  • 5 replies
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Horrible intermittent latency issues, any advice?

I've had 3 Rogers techs sent out, one who replaced the gateway and another which identified it as a "neighborhood node issue" and said technicians would be sent to make some adjustments to the neighborhood node. For several hours each day, the latenc...

Resolved! 1.5gbps service less reliable than 100mbps?

Hi i recently got Ignite 1.5gbps internet service and I'm finding the speed to be inconsistent and that i have semi-frequent internet disconnects. Previously i has 100mbps service through a reseller that was rock solid using the same cable lines. I h...

Georgr by I'm here a lot
  • 1891 Views
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Slow Speeds

Rogers upgraded my speeds to 1.5 Gb the modem is hardwired to tcplink AC11000 .I log into router run speed test from router I get 720 Mbps consistently .Not seeing anything close to 1.5 kind of a marketing scam if they can’t offer the speeds advertis...

User0549 by I plan to stick around
  • 4410 Views
  • 10 replies
  • 0 likes

Coax to Ethernet Adapter

Someone mentioned online that I cannot use the ethernet port on the set top box to connect my PC. The Rogers technician said it was possible. Just want to confirm what is actually possible? If not possible, I'm looking for a coax to ethernet adapter?...

falcios by I'm a senior enthusiast
  • 1062 Views
  • 4 replies
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Resolved! yahoo member login broken on chrome

Works with chrome incognito for some reason, but  withregular chrome the login window is blank.  I'm trying to login to  my yahoo home page.     ***Edited Labels***

mikexp by I plan to stick around
  • 1138 Views
  • 7 replies
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mail being sent to trash

earlier today, people in my address book started receiving emails claiming to be from me. They are not.  My first reaction was to logon and change my password. Later in the day, I noticed that I haven't been receiving emails since 9:20 this morning, ...

weegeordie by I plan to stick around
  • 851 Views
  • 2 replies
  • 0 likes

Ignite Service down

My system always goes down, they say they need to send technician over to look at my cables and equipment, yet the only one in the neighborhood with this same service and equipment experiencing issues!I swear they cut me off on purpose to come in for...

Cg19666 by I've been around
  • 433 Views
  • 1 replies
  • 0 likes

Ongoing Packet Loss Issue and Router Randomly Disconnectiong

Hi, I live in the Waterloo,ON area and for the past couple of months I have been getting major packet loss and connection issues. The issue was "fixed" about 2 months ago until we had an internet and Rogers outage on June 1st. I have been going back ...

lyacon by I've been here awhile
  • 832 Views
  • 3 replies
  • 0 likes

Resolved! Home WIFI down in Lowertown (Ottawa)

Hi,Does anyone know why there's a disruption in internet service in the Lowrrtown area of Ottawa?Thank You!Christa     **Added Labels**

Cnoel81 by I've been here awhile
  • 406 Views
  • 1 replies
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Email Down

It seems like there a system wide issue with email accounts not working. Why is there no communication from Rogers visa the web site or twitter to let us know what’s going on?   ***EDITED LABELS***

mjn5440 by I've been around
  • 19160 Views
  • 78 replies
  • 15 likes

Band Steering (XB7) and Smart home connections

So, I was hoping once and for all to get definitive answers to a question that I have never been 100% clear about. I have an XB7 (and formerly and XB6) where I was careful NOT to enable band steering and kept my 2.4 and 5 GHz SSID's separate. Reason ...

DrMike by I'm a trusted contributor
  • 5273 Views
  • 20 replies
  • 0 likes